As IT operations and infrastructures grow more complex and intertwined, automation becomes an increasingly valuable tool for managing IT logistics, administration, and investments. Artificial Intelligence for IT Operations (AIOps) is a revolutionary new approach that combines the power of artificial intelligence (AI) with tried-and-true traditional IT management to create smarter and more efficient IT environments. IBM AIOps features a selection of powerful tools to harmonize both legacy and cloud-based IT operations, optimize IT costs, and maximize digital performance with minimal human input.

IBM AIOps solutions offer visibility, control, and insight into IT performance. By leveraging intelligent technologies, site reliability engineers (SREs) and ITOps managers can optimize IT instalments with efficiency, speed, reliability, and cost-effectiveness in mind. Automating IT development, operations, and management with IBM AIOps solutions augments human labour in ensuring optimal IT adoption and utilization.

IBM Turbonomic is an essential optimization tool that helps organizations cut costs while maximizing the performance of hybrid cloud deployments. It uses intelligent automation to optimize resource utilization on the IBM Cloud and other third-party cloud services such as Azure, Amazon Web Service (AWS), Kubernetes, Google Cloud, on-premise data centers, and more.

IBM Turbonomic offers continuous automated optimization, ensuring optimal resource availability and utilization in real time without human input. It proactively delivers efficient computing around the clock and continually checks that your cloud infrastructure is not under- or over-provisioned. Ultimately, this maximizes your cloud ROI by using only what’s needed and getting the most out of the available resources.

Modern corporate IT and data networks are sophisticated and highly dynamic. Manually designing and running a secure, reliable, high-performance network is a tall order for any NetOps team. But that’s not a problem for IBM SevOne Network Performance Management. This intelligent app-centric tool helps network engineers build and maintain high-performance, flexible, and scalable network architectures.

SevOne NPM goes beyond designing network infrastructures. With real-time monitoring and advanced analytics, IBM SevOne NPM helps NetOps teams to identify, address, and prevent network reliability or performance issues across complex hybrid systems. It also enhances network scalability with dynamic capacity planning, seamless ITSM integration, and support for next-gen networking technologies.

IT monitoring is a critical full-time job that can easily be automated using IBM Instana Observability. Instana is a full-stack observability solution with smart real-time monitoring capabilities. It’s more than the typical network or app performance monitoring solutions. IBM Instana brings automated intelligence to company-wide IT visibility.

IBM Instana Observability relies on complex AI algorithms analyzing vast amounts of data to quickly spot hidden patterns and anomalies. AI-powered observability not only gives you a holistic view of your IT environment but also accelerates troubleshooting and remediation. Instana is all about minimizing costly downtime and democratizing observability across web apps, infrastructures, and mobile devices to the entire IT team.

In its most basic form, AIOps works by converting raw data into actionable insights across an organization’s IT operations. The beauty of AIOps solutions is that they monitor, analyze, and study IT systems without human intervention—essentially taking over all the heavy lifting in IT management.

Modern IT systems have become too sophisticated and too fast for human technicians to troubleshoot and monitor effectively. AIOps tools work fast to identify the slightest signs of anomalies in devices, software, and networks before they even become a problem. Intelligent monitoring tools can be configured to react promptly to glitches by sending out an alert or triggering corrective procedures or workarounds, reducing a system’s mean time to repair and ensuring business continuity.

As organizations rely more and more on the cloud, cloud solutions are becoming increasingly complex. In particular, the difficulty in synchronizing on-prem and cloud-based operations is a common barrier to adopting hybrid cloud systems. AIOps replaces the skill and talent necessary not only to adopt cloud systems but also to run them efficiently and reliably. It also saves time during cloud migration and deployment.

AIOps solutions help IT teams identify, analyze, and resolve threats/vulnerabilities faster. The stakes have never been higher when working with sensitive data over IT systems, especially with the mounting pressure for organizations to abide by increasingly stringent cybersecurity standards. The accuracy and consistency of AIOps can help your organization achieve and preserve security compliance.

AIOps helps reduce IT costs by optimizing resource usage and finding opportunities to minimize the IT footprint. For instance, AIOps can identify unnecessary redundancies in your infrastructure and help you plan your IT investments based on your digital performance needs. The trick is balancing performance and cost.

In the digital-first world, you can’t afford to fix IT systems after they fail. Through intelligent root-cause analysis and ML-powered monitoring, AIOps can provide a 360-degree view of your IT infrastructure, pinpointing imminent performance issues before they become points of failure.

IT management involves mundane, repetitive tasks with little value for human labour. By automating routine ITOps tasks, AIOps frees IT teams to focus on more value-added roles. IT automation saves expensive man-hours and ensures teams are assigned to meaningful tasks.

IT automation tools work hand-in-hand with teams and departments. AI is meant to augment human labour through speed, accuracy, consistency, and efficiency. In doing so, AIOps generates sharable data-driven insights that foster collaborative problem-solving throughout the organization.

Intelligent IT automation optimizes resource and energy usage, minimizing wastage. Optimal IT usage means no idle or redundant machines, making for a more energy-efficient IT setup. A green IT infrastructure relies on a level of efficiency that is only possible via AIOps.

The quality of IT services directly impacts the customer experience. A smooth, well-oiled IT infrastructure means better performance on customer-facing apps and websites and faster responses to customer queries. Moreover, AIOps can analyze customer touchpoints and identify potential roadblocks to customer satisfaction.

AIOps accelerates innovation in a flexible, adaptable, and scalable way. Automating IT management results in streamlined systems able to instantly cope with dynamic digital environments and requirements. This is exactly what you need to boost the agility of your IT-reliant organization. It also helps to mitigate risks by enabling the organization to quickly adapt to new challenges and opportunities.

Since its conception, IBM has strongly advocated technical innovation in the business environment. Big Blue has pioneered revolutionary technologies in the computing space in its quest for innovation. When it comes to business automation, particularly with AI-based technologies, IBM’s offerings are unrivalled. IBM’s AIOps solution is the last word in IT automation.

Many AIOps solutions focus on optimizing cloud-based systems such as Kubernetes, containers, and virtual machines. IBM understands the need to support both legacy and hosted systems simultaneously. That means you can keep your on-prem systems while exploring cloud solutions. Besides, some IT operations are better handled in-house. By supporting both ends of the spectrum, IBM’s solution for AIOps walks with you every step of the digital transformation journey.

IT automation requires a well-equipped toolkit. A single system cannot handle the myriad of IT automation requirements, and IT management is not one-size-fits-all. That’s why IBM offers a suite of tools for IT automation. Everything you need, from automated resource management and monitoring to systems optimization, is packaged into modular tools under a robust ecosystem.

Some cloud services provide in-built management and optimization tools. However, many of these are lacking in some ways or biased towards the vendor. On the other hand, IBM AIOps tools are completely transparent. They give optimization and cost-saving recommendations based on intelligent, data-driven insights regardless of the vendor’s preferences. It views IT systems from an unbiased and objective outsider’s perspective.

With IBM AIOps, every aspect of IT optimization is enhanced using some form of AI technology. Unlike conventional tools, AI-powered solutions bring elements of human-like reasoning and judgement, making them faster and more accurate at decision-making. Crucially, AI tools learn on the go and are highly flexible to match changing parameters and expectations.

IBM AIOps supports hundreds of third-party APMs, container platforms, databases, orchestrations, hypervisors, public clouds, and data systems. This compatibility expands the systems’ reach to cloud users and allows users to customize their suite by selecting and using specific tools independently as needed. IBM’s AIOps solutions are right there with you as you scale your IT infrastructure up or down.

• An FTP platform reduced its MTTR by 56.6% and reached 99.99% availability using IBM Instana. (Read the full case study)
•  Instana helped a recruiting company optimize its Kubernetes clusters and cut VM deployments by 10%. (Read the full case study)
•  A travel and tourism company used IBM Instana to slash cloud costs in half without compromising business continuity. (Read the full case study)
• •Through IBM cloud optimization, a healthcare provider saved USD 2 million while safely migrating more than 1,900 workloads to the cloud in just 10 months. (Read the full case study)
• •A DevOps team used Instana to reduce delivery latency by 98%, and they are not stopping there. (Read the full case study)
• •An insurer saw a 70% reduction in tickets and an 11% improvement in node density thanks to IBM Turbonomic. (Read the full case study)
• •By optimizing IT spend with IBM Turbonomic, a cosmetics company saved USD 260,000 over a 12-month period. (Read the full case study)
• •A global security, cloud, and networking provider now monitors 5.5 million network objects across their portfolio with the help of IBM SevOne NPM. (Read the full case study)

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